This is the (CU) Way.

Tag: articles

Ethics in Blogging

When you read a post on this blog, how much confidence do you have that I’m not trying to sell you something? Hopefully, a lot. In case you weren’t sure, that is NOT the point of this blog. I’ll even go to lengths to avoid anything that could be interpreted as selling. If a topic might relate to a product my company offers, I’ll disclose that to you up front.

I mean, shouldn’t that be “blogging as usual”? Unfortunately, this is not always the case.

Have you ever seen an article which discusses the risks or advantages of a certain approach? “Mobile device engagement” or “3 Steps Towards a Leaner Organization”. They seem honest enough, and even appear to have a lot of good ideas, yet you can’t help but feel there is a vested interest at play. Being the informed and pragmatic reader you are, you run a quick search online. Low and behold, the author is a principle at a company offering the services mentioned in the article. How weird is that?!

“Joe, obviously they will write on what they know…isn’t that what we want? Someone giving advice from inside their own industry?” Yes, you are 100% correct. My issue is when that relationship or potential conflict of interest is not disclosed.

My company focuses on helping credit unions boost their auto lending volume. Therefore, any post which mentions auto lending in some fashion will have a disclosure that my company may benefit (even indirectly) from the suggestions I make.

In October, I read an article discussing mobile payments and their importance (or lack thereof) in the world of tomorrow. It was well-written and amply researched, yet something did not sit right with me. So I checked the author. Turns out, they were a marketing executive for a firm that has a vested interest in the traditional payment methods. This was not disclosed in the article. I believe it should.

We have learned the Internet can teach us a lot, some true, some not. The more difficult part is separating the true from the “true for me and my business”. Any time you read an article or blog (including mine…hold me to it!), check if they have an ulterior motive. They might make an alternative option look undesirable while framing the discussion around their own positives. Or, they might leave out counter-points. Most importantly, be informed!

Do I Have Your Attention?

10% of you won’t even read this far.

A number of years back, our VP of Marketing, Keith Winn, wrote an article that no one read. And that was the point. Dubbed The Article No One Will Read, you can look back and see how, even in 2011, people had already tuned out of, well, everything.

Last night, a modern repeat of this tale appeared in my Twitter feed. A writer for Slate wondered the same thing we had so many years ago…is anyone even bothering to read what I write? And when they do, is it to the end, or some arbitrary, “I’m bored” point?

38% of you are now gone.

He worked with a web technology company to see how far people actually scrolled on pages. Turns out, most of the time, even a committed reader doesn’t make it to the bottom. A tiny percentage get to the end, and they’re the least likely to share! Ironically, those who post your content on Facebook, Twitter, or some other service, probably didn’t read to the halfway mark.

You don’t know this yet, but you’re past the halfway point, since I know this cannot keep rambling…I’ve lost more than half of you already!

Take-away lesson: If you want engagement, don’t expect comprehension. If you want comprehension, don’t expect engagement. Weird, I know. If you want people to read everything to the end…sorry, not going to happen.

Essential point (Notice how I waited until the end to mention? Think about how those other people missed out because they couldn’t stick around long enough!): You need to get to your point fast, and I mean faster than a Weeping Angel towards the phone box (Whovians got that, but it probably cost me a few percent more in readers who gave up…oh well).

Point. Quickly. Because people won’t stay focused.

Disclosure: The numbers and style are adapted from the original publication on Slate. But I could say just about anything here, since no one is still reading. Always take a banana to a party. Make it so, Number One. Use the Force. You must take your place in the Circle of Life.

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