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Tag: writing

Ethics in Blogging

When you read a post on this blog, how much confidence do you have that I’m not trying to sell you something? Hopefully, a lot. In case you weren’t sure, that is NOT the point of this blog. I’ll even go to lengths to avoid anything that could be interpreted as selling. If a topic might relate to a product my company offers, I’ll disclose that to you up front.

I mean, shouldn’t that be “blogging as usual”? Unfortunately, this is not always the case.

Have you ever seen an article which discusses the risks or advantages of a certain approach? “Mobile device engagement” or “3 Steps Towards a Leaner Organization”. They seem honest enough, and even appear to have a lot of good ideas, yet you can’t help but feel there is a vested interest at play. Being the informed and pragmatic reader you are, you run a quick search online. Low and behold, the author is a principle at a company offering the services mentioned in the article. How weird is that?!

“Joe, obviously they will write on what they know…isn’t that what we want? Someone giving advice from inside their own industry?” Yes, you are 100% correct. My issue is when that relationship or potential conflict of interest is not disclosed.

My company focuses on helping credit unions boost their auto lending volume. Therefore, any post which mentions auto lending in some fashion will have a disclosure that my company may benefit (even indirectly) from the suggestions I make.

In October, I read an article discussing mobile payments and their importance (or lack thereof) in the world of tomorrow. It was well-written and amply researched, yet something did not sit right with me. So I checked the author. Turns out, they were a marketing executive for a firm that has a vested interest in the traditional payment methods. This was not disclosed in the article. I believe it should.

We have learned the Internet can teach us a lot, some true, some not. The more difficult part is separating the true from the “true for me and my business”. Any time you read an article or blog (including mine…hold me to it!), check if they have an ulterior motive. They might make an alternative option look undesirable while framing the discussion around their own positives. Or, they might leave out counter-points. Most importantly, be informed!

Write to Educate, Not Confuse

It is an altogether established fact, contrary to what logic may dictate, amongst the academic and corporate business worlds, both literary cognizant populaces, that composing documents with a willingness to dig deeply into the complexity of the language being composed enables widespread viewership and understanding.

So, did that make any sense to you? Don’t feel bad if you needed to read it a few times to get the gist; that’s not unusual. When you are trying to get a point across, do you want to muddy the waters of understanding with overly complex writing? To say something in many words that could be said in few?

I spent many years within the academic world, receiving a Master’s degree in my field. You won’t believe how many papers I read (and conversations I had) where the level of discussion was so high none of us understood what was going on! It’s as if to be seen as credible and intelligent, you must express your ideas at a level above that of the average person.

Well that’s convenient. Just talk above everyone’s head; hasn’t that always been the best way to explain yourself?

Unfortunately, it happens outside the world of Ph.Ds (even they need to re-read the tough sections!). You see it on the news and in industry publications…but where do you never see this? That’s right, marketing.

As a marketer, your goal is to catch the audience’s interest long enough to present your idea and motivate them to take action. That may mean visiting a website, going to a dealer, buying a product, etc. If your limited time is spent confusing a potential customer, you can imagine how it affects sales.

Ok, class. It’s research time!

When you’re presenting or writing in your preferred field, I’m sure you can discuss at a very high level. In fact, it’s probably when you get most excited. Details, complexity, rationale, and research! This is awesome! And your audience is lost. They’re not dumb, just in that area, they’re not as advanced as you. Which is ok. Talk to me about fashion or accounting at an advanced level, and I’ll give you a blank stare that truly has nothing behind it. But, bring up technology, world news, or other topics where I hold an understanding and interest (those usually go together), I’m engaged and following, no matter how in-depth you get. Understanding all depends on how easily read your material can be.

Imagine this: You’re offering a new accounting platform, I mean completely new to the industry, but it is wildly great. Cuts hours out of doing payroll, tax filing, and even finds more deductions than anything else on the market. You know your product totally, absolutely rocks. But I have no interest or understanding, remember? However, as a business owner, I’m the exact target of your marketing…I’m who would benefit the most from your solution. How do you present it to me? Do you dig into the complexities of how it works, using long, drawn-out sentences? Do you present me a 10-page research summary about how it achieves such great results?

Of course not! You simplify it down to its most basic level.

We’re here to change perceptions. We believe accounting should save you money and time, not consume it. That novices and experts alike can generate equal results. We believe your finances can be well-managed without needing a degree. To this end, we created our Accounting Plus platform. So you can do what you do best: running your business.

So go forth and be simple! The next (scheduled) post will connect this concept to reading levels. You won’t believe what grade level your writing should be.

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